FAQ
What is pet sitting?
Pet sitting is when someone comes to your home 1-4 times a day and cares for your pet when you can’t. Quality Time provides fresh water, food, play/exercise, medications, and tons of TLC for your pets at each visit. We can also walk your pet, scoop the litter box, and any other needs your pet requires. When on vacation we will bring in your mail and newspapers, alternate lights and blinds, water plants (5 max), fill bird feeders (3 max), and take out your trash and recycling at no additional charge.
Is Quality Time bonded & insured?
Yes! These documents will be presented to you at the initial consultation.
Do you have references available?
References are available upon request from local veterinarians, pet shop owners, and of course, our clients. Quality Time is a member of PSI, NAPPS, GBCC, GCCC and APSE.
How long are the visits and when will the sitter arrive?
Each visit is 30 minutes long. The sitter will come to your home as close to your ideal time as possible. There is a 2 hour window that your sitter will come between, just in case there are unexpected delays while caring for other pets or traffic.
How much notice is needed for reserving pet sitting services?
New clients should contact Quality Time at least 7 days prior to departure to avoid late notice fees. Established clients can make reservations at least 4 days prior to departure to avoid late notice fees. We understand things come up and aren’t always planned and our sitters will adjust their schedules to accommodate your pets.
What is the first step in reserving pet sitting services?
Complete the online registration form and a staff member will contact you to confirm an appointment. Or call our office at (301) 805-6451.
What if we come home earlier or later than services were contracted for?
You will call our office when you return home to let us know you made it home safely and your pets are okay. There are no refunds for early returns because the time was already reserved for your pets. The sitter will continue to visit your pet until we hear from you. Visits serviced after the contract has ended are surcharged for the Need A Visit Today at $10 extra per visit
When is payment due?
Payment is due at the time of reservation by Zelle. Please let us know if you need to make other arrangements.
Can I leave my pet sitter a tip?
Tips/gratuities may be included in your payment and we will be sure your pet sitter receives it.
Can someone watch my pets at the same time as service is scheduled?
Yes. Please let us know about this for the safety of our sitters. Notes must be left to communicate about the care of your pets with the sitter. Though insurance and bonding are not in effect when someone else is entering your home or assisting with pet care at the same time service is scheduled and you are away.
Can you come every other day?
No. Quality Time must visit your home at least once a day to care for your pets.
What is your service area?
We serve Annapolis, Bowie, Crofton, Davidsonville, Gambrills & Odenton.
20715, 20716, 21113, 21054, 21035, 20769, 20720, 20721, 20718, 21032, 20774, 20706, 20708, 21401, 21402, 21403, 21404, 21405, 20719, 21037, 20703, 21140, 21144
How do I make a reservation?
Our website has the ability to make your reservations directly online. If you have not used this service before, you will have to sign-up to begin. Make your reservation today!
Is there a holiday surcharge?
Yes, during the following holidays: Martin Luther King Jr. Day, Presidents' Day, Easter, Memorial Day, Juneteenth, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving Eve, Thanksgiving Day, Christmas Eve, Christmas Day, New Year's Eve, New Year's Day. Visits are increased by 50% on the listed days.
